ITIL Training .
At Raudra Inc., we offer comprehensive ITIL training programs designed to help professionals and organizations
implement best practices in IT service management, aligning IT with business goals and ensuring seamless operations..
Why ITIL??
✔ Improve IT Service Efficiency – Streamline IT operations and reduce downtime.
✔ Enhance Customer Satisfaction – Deliver value-driven IT services.
✔ Boost IT Governance & Compliance – Align IT processes with industry standards.
✔ Optimize Costs – Reduce waste and improve service lifecycle management.
✔ Career Growth – ITIL certification is globally recognized and highly valued by employers.
Our ITIL Training Programs
1. ITIL 4 Foundation Training (For Beginners & IT Professionals New to ITIL)
🔹 Introduction to ITIL 4 Framework & ITSM Concepts
🔹 Key principles of Service Value System (SVS) & Service Value Chain (SVC)
🔹 ITIL 4 Guiding Principles & Best Practices
🔹 ITIL Service Management Roles & Processes
🔹 Understanding ITIL Practices (Incident, Change, Problem Management, etc.)
🔹 Preparation for the ITIL 4 Foundation Certification Exam.
2. ITIL 4 Specialist Training (For IT Managers & Service Teams)
🔹 ITIL Managing Professional (MP) Certification Path
🔹 ITIL practices in Service Design, Transition, and Operations
🔹 Problem & Change Management frameworks
🔹 Implementing ITIL in DevOps & Agile Environments
🔹 Advanced topics in Capacity Planning, Risk Management, and Service Optimization
3. ITIL 4 Strategist & Leader Training (For CIOs, IT Directors & Business Leaders)
